An order management system (OMS) is an integrated software tool that allows companies to monitor sales orders from point of entry through final fulfillment.
It centralizes customer information across diverse sales platforms to deliver end-to-end visibility into sales tracking throughout the full workflow.
An OMS enables businesses administer the holistic order cycle smoothly, from the point a consumer places an order to its accurate shipment and required return.
It improves inventory management by delivering live visibility on stock status and oms order history, empowering firms to streamline their supply chain methods and boost consumer service.
An effective OMS links with other company oms systems like online store platforms, fulfillment oms management systems, ERP software, and transportation carriers to facilitate a efficient order fulfillment system from start to delivery.